Black Windows ? 310R

[will.graves]

Hello,

I am new to NavStax, I purchased both the ? 310R & NavStax today in the hopes of using them both however when I attempt to load NavStax into the 310 the windows of the A/C are blacked out as is the radio stack with no way of turning it on but the click points all seeming to work (i.e. pushing the comm. button and hearing squelch.) I was wondering if anyone else has had this issue and if they have how did you resolve it? Thanks in advance for your time!

[navstaxdev]

can you give a screen capture for the issue?

did you install Microsoft visual studio C++ redistributable 2015 or 2017 package?